Roblox is a popular online sandbox gaming platform that provides endless hours of entertainment for players of all ages. However, like any online platform, Roblox is not immune to technical issues. One such issue that players may encounter is Roblox Error Code 264. This error can be frustrating, as it prevents players from accessing their favorite games. But fear not! In this comprehensive guide, we will explore the possible causes of Roblox Error Code 264 and provide you with effective solutions to fix it.
Understanding Roblox Error Code 264
Roblox Error Code 264 occurs when players try to launch Roblox on multiple devices using the same account. The error message states, “Disconnected… Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264).” This error can also occur if there is corrupted cache data for the game. Now that we know what causes this error, let’s delve into the solutions.
Solution 1: Log out of All Roblox Accounts
One of the simplest solutions to fix Roblox Error Code 264 is to log out of all Roblox accounts on all devices. Follow these steps:
On your Windows PC, launch Roblox and click on the Settings icon at the top right of the screen.
From the drop-down menu, select Logout to log out of your Roblox account.
Once you have logged out of all your Roblox accounts, try logging back in on just your Windows PC.
By logging out of all accounts, you ensure that there are no conflicting logins causing the error.
Solution 2: Clear Roblox’s Cache Files
If the first solution didn’t resolve the issue, clearing Roblox’s cache files might do the trick. Here’s how to do it:
Press Windows + R on your keyboard to open the Run prompt.
Type in %temp%Roblox and press Enter. This will open the Roblox data folder.
Select all the files and folders in the folder by pressing Ctrl + A.
Once everything is selected, press Shift + Delete to delete the data.
Confirm the deletion by clicking Yes on the prompt that appears.
Finally, log out of your Roblox account and log back in.
Clearing the cache files helps remove any corrupted data that may be causing the error.
Solution 3: Flush the DNS Cache
If the previous solutions didn’t work, flushing the DNS cache might help resolve Roblox Error Code 264. Follow these steps:
Open the File Search tool on your Windows PC by clicking the magnifying glass icon on your taskbar.
Type in cmd in the search box and select Run as administrator to launch Command Prompt.
In the Command Prompt window, type in the following command and press Enter:ipconfig /flushdns
Once the command is executed, close Command Prompt and try launching Roblox again.
Flushing the DNS cache can sometimes resolve network-related issues that may be causing the error.
Additional Tips and Considerations
While the solutions mentioned above should help fix Roblox Error Code 264, there are a few additional tips and considerations to keep in mind:
- If you’re experiencing the error on an iPad, you can apply the same methods mentioned earlier.
- Reinstalling the Roblox app on your iPad can also help resolve the error. To do this, go to Settings > General > iPhone Storage and select the Roblox app. Tap Delete App and then reinstall the app from the Apple Store.
- If none of the solutions mentioned above work, you can contact Roblox support for further assistance. Visit the Contact Us page on the Roblox website and fill out the form with details about the error you’re experiencing.
Remember to periodically check if the error has been resolved by logging in to your account after some time. It’s also a good idea to optimize your PC for gaming by following some quick tips, such as updating your graphics drivers and closing unnecessary background applications.
Conclusion
Roblox Error Code 264 can be frustrating, but with the solutions provided in this comprehensive guide, you should be able to resolve the issue and get back to enjoying your favorite Roblox games. Remember to log out of all accounts, clear the cache files, and flush the DNS cache if needed. If the error persists, don’t hesitate to reach out to Roblox support for assistance. Happy gaming!
