Fix: Google Nest Notifications Not Working On Pixel 6, 7 and 8 Series

Google's December 2022 Update Brings New Features to all Pixel Devices

Are you a Google Pixel owner experiencing issues with Google Nest notifications? You’re not alone. Many users, especially those with Pixel 8 and 8 Pro, have reported problems with their Nest notifications. Even older Pixel models have been affected. But don’t worry, we’ve got you covered with a comprehensive troubleshooting guide to help you resolve this issue.

The Future of Google Nest App

Before we dive into the solutions, let’s address a significant change that might be influencing the notifications problem. While Google Nest isn’t being discontinued yet, there are indications that Google is gradually phasing out the Nest app in favor of the Google Home app. This transition aims to provide users with a seamless experience when switching between the two apps.

Now, let’s focus on fixing the Nest app notifications issues on your Google Pixel. We’ll explore eight effective solutions to get your notifications up and running again.

1. Check App Permissions

One common reason for Nest app notifications not working on your Pixel is the lack of necessary permissions. To ensure the Nest app can send notifications, follow these steps:

  1. Open the Settings app on your Pixel.
  2. Tap on Apps.
  3. Find the Nest app in the list and select it.
  4. Tap on Notifications.
  5. Make sure the toggle for All Nest notifications is enabled.

If the Nest app already has the notification permission, review the notification categories to ensure you haven’t accidentally blocked any essential ones.

2. Check Nest Notifications Settings

The Nest app allows you to manage notifications for connected devices. If you’re not receiving Nest notifications on your Pixel, check if notifications are disabled within the app:

  1. Launch the Nest app on your Google Pixel.
  2. Tap on the Settings icon in the top-right corner of the screen.
  3. Select Notifications.
  4. Ensure the Disable all notifications option is turned off.

If you’re not receiving notifications from a specific device, follow these additional steps:

  1. Open the Nest app.
  2. Tap the Settings icon and select Notifications.
  3. Choose your device.
  4. Make sure notifications are not disabled for that device.

3. Disable and Re-Enable the Notification Permission

Although Google hasn’t officially acknowledged the issue, a Nest community specialist has shared a few troubleshooting steps. One of these steps involves disabling and re-enabling notification permissions. Here’s how:

  1. Open the Settings app on your Pixel.
  2. Tap on Apps.
  3. Find the Nest app in the list and select it.
  4. Tap on Notifications.
  5. Toggle off All Nest Notifications and then toggle it on again.

Another workaround suggested by the community specialist is to turn off Nest app notifications via the Settings app and re-enable them after waiting for 60 seconds. Give these troubleshooting steps a try and see if they resolve the notification issues on your Google Pixel.

4. Check Your Internet Connection

Notifications from your Nest devices are sent to your Google Pixel via the Google Cloud Messaging (GCM) service. For this service to function correctly, both your Nest device and Google Pixel need a stable internet connection.

To check if your Nest device has a good internet connection, connect your Google Pixel to the same router and run multiple internet speed tests. Analyze the results to see if there are any speed or stability issues.

If you’re using a different network on your Pixel, check for any network-related problems. Additionally, try rebooting your router, as this can sometimes improve connection speed and stability.

5. Clear the Nest App Data

Corrupted Nest app data and cache can cause notification problems on your Google Pixel. To rule out this possibility, try clearing the Nest app data. Keep in mind that clearing the app data will remove all the app data, so you’ll need to set up the Nest app again.

Here’s how you can clear the Nest app data:

  1. Open the Settings app on your Pixel.
  2. Tap on Apps and select All Apps.
  3. Find Nest in the app list.
  4. Tap on Storage and Cache.
  5. Click Clear storage and then tap on Delete.

During the Nest app setup, you’ll be prompted to grant notification permission. Be sure to click Allow. After completing these steps, you should start receiving all Nest notifications on your Google Pixel.

6. Disable Data Saver Mode

If Data Saver mode is enabled on your Google Pixel, it may limit background data usage for apps, including the Nest app. Since the Nest app requires constant internet access to send real-time notifications, disabling Data Saver mode can help.

To disable Data Saver on your Google Pixel, follow these steps:

  1. Go to Settings.
  2. Select Network & internet.
  3. Tap on Data Saver.
  4. Disable the toggle for Use Data Saver.

By turning off Data Saver mode, you allow the Nest app to use the necessary background data for uninterrupted notifications.

7. Disable Battery Optimizations for the Nest App

Battery optimizations on your Google Pixel can limit the background activity of apps, potentially affecting their ability to send notifications. To ensure the Nest app can run in the background and send timely notifications, you should disable battery optimizations specifically for the app.

Follow these steps to disable battery optimizations for the Nest app:

  1. Open the Settings app on your Google Pixel.
  2. Scroll down to Apps and select it.
  3. Find the Nest app in the list.
  4. Tap on Battery.
  5. Under Managed battery usage, tap on Optimized.
  6. Toggle off the Optimized option.

By disabling battery optimizations, you allow the Nest app to run in the background without any interference, ensuring timely notifications on your Google Pixel.

8. Update Your Pixel and the Nest App

If none of the above solutions have resolved the notifications issue on your Google Pixel, it’s possible that a software bug is causing the problem. This bug could be present in either the Nest app or your Google Pixel’s software. Updating both the Nest app and your Pixel can often resolve such issues, as developers regularly release updates to fix bugs and enhance user experience.

To update the Nest app, go to the Google Play Store, search for the Nest app, and click the Update button. If an update is not available, check again in a few days.

To update your Google Pixel, navigate to Settings -> System -> Software update and click Check for update. Ensure your device is connected to a stable network before downloading the update.

Wrapping It Up

If your Google Pixel is not sending notifications for the Google Nest app, we’ve provided several troubleshooting solutions to help you resolve the issue. Start by checking the app permissions and notifications settings. If the problem persists, try disabling and re-enabling notification permissions, checking your internet connection, clearing the Nest app data, disabling Data Saver mode, disabling battery optimizations, and updating your Pixel and the Nest app.

If none of these solutions work, don’t hesitate to reach out to Google Nest support for further assistance. Remember, we’re here to simplify your tech journey and ensure you have a seamless experience with your Google Pixel and Google Nest devices.

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