Samsung smartphones are quite complex devices on both the Software and Hardware side. There are times when these two sides clash and we end up seeing bugs. So, if you are having Bluetooth, WiFi, or mobile data connectivity issues on the Galaxy S10, S10+, and the Galaxy S10e then try to reset the connections with this built-in feature.
If you look at an Android device specific forum over its lifespan, you are bound to find a common trend among its users. People end up having random connectivity issues with common pieces of hardware. Could be the speaker, the camera, or things such as Bluetooth, mobile data, and WiFi.
You’ll see a lot of people asking questions about a recent update and if it broke one of these things. Or you can even see people simply complaining about the device because it won’t work like their other devices do. Again, this can be any sort of thing including connecting to the Bluetooth in a car, a pair of earbuds, a headset, etc.
You get the point I’m trying to make here. These connectivity issues in and of itself aren’t specific to Samsung. You’ll find these things brought up in device forums from all sorts of OEMs. But since Samsung sells a lot of (expensive) phones, people expect stuff to “just work.”
So, if you’re having trouble connecting to a WiFi network, sending or receiving mobile data, or even pairing (or connecting) the Galaxy S10, S10+, or S10e to a Bluetooth device then it’s first recommended that you reset the network settings.
Time needed: 5 minutes.
How to Reset Galaxy S10 Bluetooth, WiFi, and Mobile Data Network Connections
- Open the Settings application
- Scroll down and tap on the General Maintenance option
- Tap the Reset menu option
- Then tap on Reset Network Settings
- Tap the blue Reset Settings button
- Then confirm the whole process and tap the blue Reset button
This is one of those first troubleshooting steps that you should take as it will fix most of the issues that you end up facing. I will be detailing additional steps for fixing Bluetooth related issues in the future. But it’s always best to try this method first as it is built into the Samsung firmware.
It’s simply a feature that Samsung has been using for a while and it’s great for a simple reset of connections. It’s certainly better than being told to do a factory reset (which I see a lot of in other device specific forums) and it’s easier to do this than to go through other methods as well.
Just don’t expect it to be a fix-all because it won’t be that. I do believe that it will fix the majority of the issues that people end up having with WiFi and mobile data, but Bluetooth related issues tend to be more stubborn. Still, I highly recommend you try this step first before doing anything else.
Fix Broken Galaxy S10, S10+, S10e WiFi, Bluetooth, and Mobile Data
Once you finish the tutorial detailed above, you should notice that your device’s connections have been terminated. So, if you were doing something on mobile data then your connection will be cut for a little bit when the network reset has been completed. It should automatically come back (thanks to your SIM card and network configuration) but you will see it go away for a bit.
Things like WiFi and Bluetooth may need to be turned back on and devices may need to be connected or paired to again. So be sure to check for that in the Quick Settings panel, or from within the Settings application itself. The point of this whole feature is to fix all three of these common issues in one fell swoop.
But again, that isn’t always the case. Sometimes the issue is much deeper while remaining software related. That is when a recommendation of doing a factory reset or manually flashing the firmware would come into play. A factory reset is a big fix for such an issue but worth it if it does fix it.
However, it may not even be software related at all. It might be a broken hardware module inside the phone. This could happen from a drop, water damage (even though the smartphone is water resistant), or simply a fried circuit somewhere inside the smartphone.
Figuring out if something is hardware or software related is difficult and it’s why so many people suggest that you do a factory reset or manually flash new software images before going through the process of returning it. Since you will lose your data either way, you might as well try some of the troubleshooting steps like I mentioned here.
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