How To Fix The Huawei P10 SD Card Issues

The Huawei P10 is a flagship smartphone known for its impressive camera capabilities and overall performance. However, like any other device, it is not immune to issues, and one common problem that Huawei P10 users face is SD card detection and related issues. In this comprehensive troubleshooting guide, we will address various SD card problems on the Huawei P10 and provide step-by-step solutions to help you resolve them.

The Huawei P10 is a powerful smartphone that supports microSD cards for expandable storage. However, users may encounter various issues related to SD card detection, such as the device not recognizing the microSD card, displaying errors, or experiencing data loss. These issues can be frustrating, but with the right troubleshooting steps, you can resolve them and restore your device’s functionality.

In the following sections, we will address specific SD card problems reported by Huawei P10 users and provide detailed solutions to help you troubleshoot and fix these issues.

Huawei P10 Not Detecting MicroSD Card

Problem: Some Huawei P10 users have reported that their devices fail to detect the microSD card, even after inserting it correctly. This issue typically occurs after transferring files or using the microSD card for a while.

Solution: If your Huawei P10 is not detecting the microSD card, there are several steps you can take to resolve the issue:

1. Check the MicroSD Card: First, ensure that you are using a compatible microSD card that is supported by the Huawei P10. Verify that the microSD card is not physically damaged or corrupted.
2. Restart Your Huawei P10: Perform a soft reset on your device by pressing and holding the Power button until the power menu appears. Select “Power off” and wait for the device to shut down completely. After a few seconds, press and hold the Power button again to turn on your Huawei P10.
3. Unmount and Remount the MicroSD Card: Navigate to the Settings app on your Huawei P10 and select “Storage.” Tap on the microSD card option and choose “Unmount SD card.” Wait for the unmounting process to complete, then remove the microSD card from your device. Reinsert the card and mount it again to see if the issue is resolved.
4. Format the MicroSD Card: If the problem persists, formatting the microSD card may help. Note that formatting the card will erase all data stored on it, so make sure to back up any important files before proceeding. To format the microSD card, go to Settings > Storage > Format SD card. Follow the on-screen prompts to complete the formatting process.
5. Try a Different MicroSD Card: If none of the above solutions work, it is possible that the microSD card itself is faulty. Try using a different microSD card to see if the issue is resolved. If the new microSD card is detected without any problems, it indicates that the original card may need to be replaced.

By following these steps, you should be able to resolve the issue of your Huawei P10 not detecting the microSD card.

Huawei P10 SD Card Is Damaged Error Every Restart

Problem: Some Huawei P10 users encounter an error message stating that the SD card is damaged and needs to be reformatted every time they restart their device. This issue can be frustrating, as it disrupts the normal usage of the SD card.

Solution: To address the issue of the Huawei P10 displaying a “SD card is damaged” error on every restart, follow these steps:

1. Check the SD Card Slot: Ensure that the SD card is properly inserted into the correct slot on your Huawei P10. Sometimes, a loose connection can cause the device to display the “SD card is damaged” error.
2. Try a Different SD Card: Insert a different SD card into your Huawei P10 to determine if the issue is specific to the original SD card. If the error message does not appear with the new SD card, it suggests that the original card may be faulty and needs to be replaced.
3. Backup Data and Factory Reset: If the problem persists with different SD cards, it is possible that a software glitch is causing the issue. Before proceeding with a factory reset, make sure to back up all important data on your device. To perform a factory reset, go to Settings > System > Reset > Factory data reset. Follow the on-screen instructions to complete the process.

After the factory reset, set up your Huawei P10 as a new device and check if the “SD card is damaged” error still occurs. If the problem persists, it is recommended to contact Huawei customer support or visit a service center for further assistance.

Huawei P10 Randomly Not Detecting MicroSD Card

Problem: Some Huawei P10 users have reported that their devices intermittently fail to detect the microSD card. The microSD card may be detected at times but not consistently, causing inconvenience and potential data loss.

Solution: If your Huawei P10 randomly fails to detect the microSD card, follow these troubleshooting steps to resolve the issue:

1. Isolate the MicroSD Card: First, determine if the problem lies with the microSD card itself. Try using the microSD card on a different device to see if it functions correctly. If the card works without any issues on another device, it indicates that the problem lies within your Huawei P10.
2. Start in Safe Mode: Boot your Huawei P10 in Safe Mode to determine if a third-party app is causing conflicts with the microSD card detection. In Safe Mode, only pre-installed apps will be active, temporarily disabling any downloaded apps that may be causing the issue. To enter Safe Mode, press and hold the Power button, then tap and hold the “Power off” option until the Safe Mode prompt appears. Tap “OK” to enter Safe Mode and check if the microSD card is detected without any problems.
3. Wipe Cache Partition: If the issue persists, wipe the cache partition of your Huawei P10. This step clears temporary system files that may be causing conflicts with the microSD card detection. To wipe the cache partition, follow these steps:
   • Power off your Huawei P10.
   • Press and hold the Volume Up button and the Power button simultaneously until the Huawei logo appears.
   • Release both buttons, and your device will enter Recovery Mode.
   • Use the Volume Down button to navigate to the “Wipe cache partition” option, then press the Power button to select it.
   • Confirm your selection by choosing “Yes” and wait for the process to complete.
   • Once the cache partition is wiped, use the Volume buttons to select the “Reboot system now” option and press the Power button to restart your device.
4. Backup Data and Factory Reset: If the above steps do not resolve the issue, consider performing a factory reset on your Huawei P10. This step will erase all data on your device, so make sure to back up important files before proceeding. To perform a factory reset, go to Settings > System > Reset > Factory data reset. Follow the on-screen instructions to complete the process.

If the problem persists after following these troubleshooting steps, it is advisable to contact Huawei customer support or visit a service center for further assistance.

Huawei P10 Photos Stored In MicroSD Card Have Exclamation Mark

Problem: Huawei P10 users have reported that photos stored on the microSD card display a gray background with an exclamation mark when accessed through the gallery app. This issue can be concerning, as it prevents users from viewing their photos properly.

Solution: If your Huawei P10 displays photos stored on the microSD card with an exclamation mark, follow these steps to resolve the issue:

1. Check MicroSD Card Compatibility: Ensure that the microSD card you are using is compatible with the Huawei P10. Verify that the card meets the required specifications and has sufficient storage capacity.
2. Check MicroSD Card Health: Use a card reader to connect the microSD card to a computer and check its health using appropriate software. If the software detects any issues or errors, it may be necessary to replace the microSD card.
3. Copy Photos to Internal Storage: If the issue persists, try copying the photos from the microSD card to the internal storage of your Huawei P10. This step will help determine if the problem is specific to the microSD card or the device’s gallery app. If the photos display correctly when stored in the internal storage, it suggests that the issue may be related to the microSD card.
4. Format the MicroSD Card: If the problem persists with the microSD card, consider formatting it to resolve any potential file system errors. Note that formatting the card will erase all data stored on it, so make sure to back up any important files before proceeding. To format the microSD card, go to Settings > Storage > Format SD card. Follow the on-screen prompts to complete the formatting process.

By following these steps, you should be able to resolve the issue of photos stored on the microSD card displaying an exclamation mark on your Huawei P10.

Verify Compatibility and Check SD Card

Before diving into specific troubleshooting steps, it is important to verify the compatibility of the microSD card and check its physical condition.

1. Verify Compatibility: The Huawei P10 supports microSD cards for expandable storage. However, not all microSD cards are compatible with the device. Check the Huawei P10’s specifications or user manual to ensure that you are using a microSD card that is supported by the device.
2. Check Physical Condition: Inspect the microSD card for any physical damage, such as scratches or bent connectors. These physical issues can prevent proper detection and functioning of the card. If the microSD card appears damaged, it may need to be replaced.

By verifying compatibility and checking the physical condition of the microSD card, you can rule out any potential issues related to these factors before proceeding with further troubleshooting steps.

Soft Reset Your Huawei P10

Performing a soft reset, or rebooting your Huawei P10, can help resolve minor software glitches that may be causing SD card detection issues. Follow these steps to perform a soft reset:

1. Press and Hold the Power Button: Press and hold the Power button on your Huawei P10 until the power menu appears on the screen.
2. Select Power Off: From the options provided, select “Power off” to turn off your device.
3. Wait and Power On: After your Huawei P10 has completely powered off, wait for a few seconds. Then, press and hold the Power button again to turn on your device.

Performing a soft reset can refresh the device’s system and potentially resolve SD card detection issues on your Huawei P10.

Unmount and Reseat the SD Card

Sometimes, the SD card may not be properly seated or connected, leading to detection issues. By unmounting and reseating the SD card, you can ensure a secure connection and potentially resolve the problem. Follow these steps to unmount and reseat the SD card on your Huawei P10:

1. Navigate to Settings: Open the Settings app on your Huawei P10.
2. Select Device Management: Scroll down and tap on “Device Management.”
3. Tap Storage: In the Device Management menu, select “Storage.”
4. Choose SD Card: Tap on the option that corresponds to the SD card on your Huawei P10.
5. Unmount SD Card: In the SD card settings, tap on the option to “Unmount SD card.” This action will disable the SD card and prepare it for removal.
6. Remove the SD Card: Carefully remove the SD card from the card slot on your Huawei P10.
7. Reseat the SD Card: Insert the SD card back into the card slot, making sure it is securely seated.

By unmounting and reseating the SD card, you can eliminate any potential connection issues that may be causing SD card detection problems on your Huawei P10.

Update Software to the Latest Version

Software updates often include bug fixes and improvements that can address various issues, including SD card detection problems. By updating your Huawei P10 to the latest software version, you can ensure that any known software-related issues are resolved. Follow these steps to update the software on your Huawei P10:

1. Access Settings: Open the Settings app on your Huawei P10.
2. Navigate to Software Update: Scroll down and tap on “Software Update.”
3. Check for Updates: Tap on the option to check for updates. Your device will connect to the Huawei servers and check if a new firmware version is available.
4. Download and Install Update: If a new firmware version is available, follow the on-screen instructions to download and install the update. Make sure your device is connected to a stable Wi-Fi network and has sufficient battery charge.
5. Automatic Updates: To ensure that your Huawei P10 always stays up to date, you can enable the option for automatic updates. This setting allows your device to download and install updates automatically when they become available.

By updating your Huawei P10 to the latest software version, you can potentially resolve SD card detection issues caused by software bugs or compatibility issues.

Format SD Card on Your Huawei P10

If the SD card is still not detected after trying the previous troubleshooting steps, formatting the SD card may help resolve any file system errors or corruption. However, formatting the SD card will erase all data stored on it, so make sure to back up any important files before proceeding. Follow these steps to format the SD card on your Huawei P10:

1. Open the Apps Menu: From the Home screen, swipe up or tap the “Apps” icon to access the Apps menu.
2. Select Settings: Scroll through the Apps menu and tap on “Settings.”
3. Navigate to Storage: In the Settings menu, scroll down and tap on “Storage.”
4. Tap Format SD Card: In the Storage menu, locate and tap on the option to “Format SD card.” This action will delete all data stored on the SD card.
5. Confirm Formatting: If prompted, read the warning message about data deletion, then tap “Format SD card” again to confirm the formatting process.
6. Unmount SD Card (if necessary): If the “Format SD card” option is disabled or not available, tap on the option to “Unmount SD card” first. This action will prepare the SD card for formatting.
7. Complete SD Card Formatting: To complete the SD card formatting process, tap on the option to “Delete All.” This action will erase all data on the SD card and format it for use with your Huawei P10.

By formatting the SD card on your Huawei P10, you can eliminate any potential file system errors or corruption that may be causing SD card detection issues.

Reset Your Huawei P10 to Factory Defaults

If all else fails and the SD card is still not detected by your Huawei P10, performing a factory reset can help resolve any persistent software issues. However, it is important to note that a factory reset will erase all data on your device, so make sure to back up any important files before proceeding. Follow these steps to reset your Huawei P10 to factory defaults:

1. Turn Off Your Phone: Power off your Huawei P10 by pressing and holding the Power button, then selecting “Power off” from the options provided.
2. Enter Recovery Mode: Press and hold the Volume Up button and the Power button simultaneously until the Huawei logo appears on the screen.
3. Navigate to Wipe Data/Factory Reset: Use the Volume Down button to scroll through the options in Recovery Mode. Select the “Wipe data/factory reset” option and press the Power button to confirm your selection.
4. Confirm Factory Reset: On the next screen, select “Yes” to confirm the factory reset. This action will erase all data on your Huawei P10.
5. Complete the Factory Reset: Wait for the factory reset process to complete. Once finished, the “Reboot system now” option will be highlighted.
6. Reboot Your Device: Press the Power button to select the “Reboot system now” option. Your Huawei P10 will restart and boot up with the default settings.

By performing a factory reset, you can restore your Huawei P10 to its original state and potentially resolve any persistent software issues that may be causing SD card detection problems.

Conclusion

SD card issues can be frustrating, but with the right troubleshooting steps, you can resolve them and restore the functionality of your Huawei P10. In this comprehensive troubleshooting guide, we have addressed various SD card problems reported by Huawei P10 users and provided step-by-step solutions to help you resolve them.

Remember to verify the compatibility and physical condition of your SD card, perform a soft reset, unmount and reseat the SD card, update the software to the latest version, format the SD card, and perform a factory reset if necessary. By following these steps, you can troubleshoot and fix SD card detection issues on your Huawei P10, ensuring a smooth and reliable user experience.

If the problem persists after trying all the troubleshooting steps, it is advisable to contact Huawei customer support or visit a service center for further assistance. They will be able to provide expert guidance and help resolve any hardware-related issues that may be causing SD card problems on your Huawei P10.

Remember, troubleshooting and resolving SD card issues require patience and careful execution of the steps provided. By following this comprehensive guide, you can overcome SD card problems on your Huawei P10 and enjoy a seamless user experience.